Contact Telephone Numbers
You can call our Customer Contact Centre team if you have a general enquiry about mortgages, savings or insurance. You can call them from 8.00am - 8.00pm Monday to Friday and from 9.00am - 3.00pm on Saturdays.
Customer Contact Centre 0845 725 2423
Alternatively, you can speak direct to one of our specialist teams
New mortgage enquiries 0845 725 2423 (option 2)
Online mortgage applications 0845 121 3200
Mortgage application progress enquiries 0845 725 2423 (option 2)
Existing mortgage customer enquiries 0845 725 2423 (option 2)
Mortgage Collections 0845 121 3202
Commercial Mortgages 0845 121 3203
Savings
New savings enquiries 0845 725 2423 (option 1)
New insurance enquiries 0845 725 2423 (option 3)
Loans
New loans enquiries 0800 591 682 (option 1, quoting ref 791/3002)
New credit card enquiries 0800 002 006 (option 2, quoting ref 665/67)
Other numbers
Press Office
Journalists only 01453 768 241
Recruitment
Job vacancy enquiries 01453 768 296