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Frequently Asked Questions

How much can I borrow over how long?

You can tailor the loan to suit you by borrowing any amount between £2,000 to £25,000 for any purpose, and repay over a period of 1 to 7 years (12 months to 84 months).

What will it cost me?

With a loan from The Co-operative Bank the repayments are set at a fixed interest rate for the life of the loan.

Refer to our Loans Calculator.

What details do I need to apply?

When applying you will need the following details to hand:
  • employment details
  • bank details
  • details of any other credit commitments
When will I get a decision?

Applicants should expect to receive an answer regarding their loan application within 2 days of receipt by The Co-operative Bank.

When will I receive the money?
 
Once the Agreement Form has been received and confirmed, the funds can take up to 4-5 days to reach you. Please note that should proof of identification/address be requested, it will take 4-5 days once proof has been received. 

Do you offer Payment Protection Insurance?

We currently do not have a Payment Protection Insurance product to offer alongside your loan.

When entering into a new credit commitment, we would like to draw your attention to the importance of assessing your insurance protection requirements.

You can get advice on Payment Protection Insurance and other insurance products by visiting the FSA's consumer website http://www.moneymadeclear.fsa.gov.uk/ or reading the guide from the Association of British Insurers.

If you are an existing Loan Payment Protection policy holder, your cover is unaffected. For reference, your policy documentation can be found by clicking on this link.

Apply ONLINE

Apply now

For an instant decision, phone The Co-operative Bank with your bank details to hand.

0800 591 682 quoting reference 791/3002

Lines are open Monday – Friday 8am – 9pm,
Saturday and Sunday 9am – 6pm.

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